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Ansr. Online Instruction Form

The purpose of this Online Instruction Form is to allow Ansr. Dispute Resolution to:

  • receive your preliminary instructions in the most time and cost effective manner;
  • seek any further information or documents that may be required; and
  • deliver an Ansr. Dispute Resolution Plan that is specific to your dispute and your needs.

You or your trusted advisor are welcome to contact Ansr. Dispute Resolution to discuss any questions you may have regarding this Online Instruction Form, including how much detail and the types of documents that may be required to enable us to complete and deliver your dispute specific Ansr. Dispute Resolution Plan.

You or your trusted advisor are also welcome to contact Ansr. Dispute Resolution to arrange a face-to-face meeting or teleconference with one of our advisors if you would prefer to discuss your matter with us before or as an alternative to completing this Online Instruction Form.

It is important to us that clients feel they have control of all aspects of their matter, including how they provide instructions and receive advice. Although Ansr. Dispute Resolution is here to deliver specialist services and expert advice, we recognise that it is a team effort and that you, the client, must feel comfortable each step of the way.

Prefer to print the form? Download the PDF here

  • Your Details

  • Your Trusted Advisor(s) details

  • Details of other party / parties

  • * If, for any reason, ANSR Dispute Resolution is unable to accept your instructions (eg. where we have acted for, or in respect of matters involving, the other party or parties), you will be notified of this immediately, with your instructions and any documents received by us destroyed and returned unread.

  • Dispute details

  • A series of dot points, or no more than two or three short paragraphs, is recommended. This should include details of any financial loss that has been or may be suffered by you, the other party and/or any third party.
  • Highlight any significant event or events, including any events that may have caused or exacerbated the dispute. Again, a series of dot points or brief paragraphs is recommended.
  • Can be past or future, and should include any deadlines or time limits that may adversely impact each or any of the parties, or the dispute resolving.
  • Considerations may include time (whether this be urgency or a need for further time), money, costs sensitivities, interruption to personal or professional life, interruption to business, limited or restricted resources, impact unrelated matters, maintaining personal or professional relationships, confidentiality, reputation. Again, these are examples only. ANSR Dispute Resolution recognises that the needs, interests and objectives of parties in dispute will be many and varied, and that all disputes are unique. Again, this list is not intended to be exhaustive.
  • See above for examples. Again, the examples provided are not intended to be exhaustive.
  • This may include a description of party dynamics (including any alliances or preexisting conflict), individual backgrounds and circumstances (including education, professional experience and expertise, family, financial, medical, cultural, social etc.) and historical events that may inform the parties’ behaviours and approach to the current dispute.
  • Supporting documents

  • Drop files here or
    Accepted file types: pdf, docx, xlsx, jpg, Max. file size: 10 MB.
      List and attach copies of all documents that record the rights, entitlements and obligations of you and all other relevant parties. This may include quotations, contracts, invoices, delivery receipts, warranties, company searches, company constitutions, articles of association, partnership agreements, joint venture agreements, trust deeds, certificates of title, sale and purchase agreements, leases, insurance policies, defamatory publications, retainers for professional services, employment agreements, wills, statements of assets and liabilities, powers of attorney and guardianship, advanced care directives, mortgage, security and loan documents, Court orders and judgments and financial statements.
    • Drop files here or
      Accepted file types: pdf, docx, xlsx, jpg, Max. file size: 10 MB.
        List all documents that you consider to be relevant to the dispute, including any documents that record important events leading to the dispute or that signal or mark the beginning of the dispute. This may include written communications (eg. letter, facsimile, email, SMS, social media posts), minutes of meeting, internal or external reports, formal complaints or notifications, diary entries, timesheets, written authorisations, handwritten notes, records of discussions and details of any negotiations. Copies of secondary documents need not be attached unless central to the dispute. ANSR Dispute Resolution will request copies of any secondary documents as and when required.